What happens when we get a amazon order but never get the web orders?

Hi Bob,

This issue is now resolved and I noticed a number of Amazon orders have been inserted into your store.

Over the quiet period of the Christmas break, our IT team upgraded the software we use to run our caching servers. It seems a small part of the Amazon integration was outside the test harness, resulting in an incompatibility between it and the new version of the caching database engine. I tracked down the problem and resolved it.

The issue won’t recur again. Sorry for the inconvenience and for the delayed response over the holidays.

Please let us know if you experience any further issues.

Kind regards,
Donogh

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