Sending NSc Sync Diagnostic Data to NitroSell Support

To generate log information that can aid NitroSell in diagnosing problems, perform the following steps:

In NSc Sync, select File, then Generate Diagnostic Info.The diagnostic information is written to a file on your disk (note the file name that is displayed in the pop-up, for example, C:\Users<user>\Desktop\NSc Sync Diagnostic Info.ndi)