Hi I have a customer saying he cannot make a purchase based on this message that has shown up.
Please help me resolve the issue.
V1 Shutdown
on 2018 - 03-31
direct site owners to g.co/recaptcha/upgrade
Hi I have a customer saying he cannot make a purchase based on this message that has shown up.
Please help me resolve the issue.
V1 Shutdown
on 2018 - 03-31
direct site owners to g.co/recaptcha/upgrade
Hi Aaron,
this message is generated automatically, by reCAPTCHA service, due to the end of support for reCAPTCHA v1.
Please find more information here:
You may register a new key here:
https://www.google.com/recaptcha/admin#list
We integrate with reCAPTCHA v1 and reCAPTCHA v2; as suggested, you’ll need to register a key for reCAPTCHA v2.
Once you obtain the key, you may enable version 2 in WSM → Settings → Enable reCAPTCHAv2 anti-spam test.
If you’d like me to, please open up a ticket with your credentials so we can enable it for you.
Kind regards,
Alina
Thank you for your help.
I got it sorted out. I did open a ticket that can now be closed.