Invoicing Issues and being double billed

On my last invoice I was billed for 2 shops. We have only ever had one shop live but it seems that we are being billed for our demo-store that was there to help with the re-skin.
Please inform me on how to move forward as we do not use the de-store.
you can email me with more information at


Hi Aaron,

I will pass this information’s to our Finance Specialist and we will get back to you over an email shortly.