Mobile site pinch and zoom photos

WebStore
1

I currently pay for my site to have the mobile version for easier customer browsing and ordering on mobile devices however when looking at an item image there is no zoom or pinch and zoom option. Is this not available? do i need to change a setting somewhere?

Thanks,
Jason

2

Hi Jason,

I checked with some of the colleagues and we got varied results. I’ll try to pinpoint why and where it’s happening and I’ll get back to you.

Regards,

Peter

3

Thanks Peter. Let me know when you find a solution.

4

Hi Jason,

Turns out that the viewport had to be adjusted to work with Chrome which doesn’t do it by itself like Safari. Please try it out and let me know if the zoom is now working for you.

Regards,

Peter

5

Peter,
When I looked again on my phone (samsung S5) using chrome in the mobile version of siouxshop.com I still could not zoom or pinch and zoom. However when I clicked on the “go to full site” button on the bottom I could then go to a item and the zoom feature did work.

Is there a way to make it work on the mobile version? I don’t think many people will go to the full site and take all the extra steps.

Thanks,
Jason

1 Like